Shipping & Handling
Hello and a warm welcome to our Shipping and Return Information page, designed to provide you with valuable insights into the terms and conditions of our product delivery services. Whether you’re shopping online with us or planning to collect your items in-store, we’ve got you covered. We also offer the convenience of doorstep delivery through trusted carriers like Blue Dart and DTDC for our valued Indian customers. Here’s what you need to know:
1. Shipping Options and Costs: We offer free shipping on orders exceeding 500 Rupees. For our Indian customers, we have partnered with reliable carriers like Blue Dart and DTDC to ensure secure and efficient deliveries. Please note that additional shipping fees may apply to certain orders, such as customized products or those paid for via bank transfer or financing.
3. Tracking Your Order: Once your order has been successfully processed and dispatched, you’ll receive a shipping notification that includes a tracking number. In case you don’t receive a tracking number within 48 hours of completing your purchase, we recommend checking your email’s “Junk/Spam” folder before reaching out to our support team.
5. Refusal of Delivery: If you choose to refuse delivery without prior consent from GW Security, you may be liable for the original shipping charges, which will be deducted from your refund. It’s important to note that you may be required to sign for your package upon delivery.
7. Product Availability: If, for any reason, a product you’ve ordered is unavailable at the time of purchase, we will promptly contact you via email or telephone. We will provide you with an estimated delivery time, and if this doesn’t meet your expectations, you have the option to cancel your order, with no obligations, and receive a full refund.
2. Order Processing and Dispatch: Orders placed before the designated cut-off times are processed and dispatched on the same business day. Orders placed after these times will be processed and dispatched on the following business day. Weekend orders will typically be processed within 1 to 2 business days.
4. Address Verification: Please ensure that the shipping address provided during checkout is accurate and verified. Any loss resulting from an incorrect address or fraudulent transaction will be the sole responsibility of the customer.
6. Check Your Order: Upon delivery, it is your responsibility to carefully inspect the package for completeness and any visible damage. If there are any concerns about the condition of the goods at the time of delivery, you have the right to refuse the delivery and specify the reason(s) for refusal.
8. Shipping Guarantees: DTDC Ground and Blue Dart offer guaranteed delivery times on business days. However, please note that these guarantees do not cover events beyond our control, such as natural disasters or airport closures. In such cases, hireskill.store is not responsible for any delays. Nevertheless, we are committed to assisting you in placing claims with FedEx for covered delays and will refund your shipping costs upon successful claim approval.
We value your business and are committed to providing you with the best possible shopping and shipping experience. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer service team. Thank you for choosing hireskill.store.